Privacy & Data Notice
Last updated: October 28, 2026
This notice explains how Joleep collects, uses, shares, retains and protects personal information when you visit the store, contact us or place an order.
Information we receive
We may receive contact and delivery details, order and payment-status information, messages you send us, and technical data such as device, browser, IP address, cookie choices, and site activity. Payment card details are handled by secure payment providers and are not stored directly by Joleep.
Why we use it
We use information to operate checkout, fulfill and support orders, prevent fraud, maintain and secure the site, comply with legal and accounting duties, measure store performance, and send marketing only where permitted or requested. You can unsubscribe from marketing messages at any time.
Who helps us process it
We share only what is reasonably needed with service providers that support the store, including Shopify, payment processors, delivery carriers, analytics providers, advertising partners and customer-support tools. We may also disclose information when required by law or in connection with a business transfer.
Cookies and privacy choices
Cookies keep the cart working, remember preferences, measure site performance, and may support relevant advertising. Available cookie controls can be used to manage optional processing. You can also use our Your Privacy Choices page where applicable.
International processing and retention
Because our providers and customers may be located in different countries, information may be processed outside your place of residence. We retain records only as long as reasonably needed for orders, support, fraud prevention, tax, accounting and legal obligations, after which information is deleted or anonymized where appropriate.
Your rights
Depending on where you live, you may request access, correction, deletion, portability, or limits on certain uses of personal information. You may also withdraw consent where processing relies on consent or opt out of certain targeted-advertising uses where available. We may need to verify a request before responding. These rights are subject to applicable exceptions.
Security and children
We use reasonable administrative and technical safeguards, but no internet transmission is completely risk-free. The store is intended for adults and is not directed to children.
Privacy contact
Privacy questions and rights requests can be sent to [email protected].
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