Privacy & Data Notice

Last updated: September 9, 2026

This notice explains how Joleep handles personal information when you visit joleep.com, contact us, or place an order.

Information we receive

We may receive contact and delivery details, order and payment-status information, messages you send us, and technical data such as device, browser, IP address, cookie choices, and site activity. Payment card details are handled by secure payment providers and are not stored directly by Joleep.

Why we use it

We use information to operate checkout, fulfill and support orders, prevent fraud, maintain the site, comply with legal duties, and send marketing only where permitted or requested. You can unsubscribe from marketing messages at any time.

Who helps us process it

We share only what is reasonably needed with service providers that support the store, including Shopify, payment processors, delivery carriers, analytics providers, and customer-support tools. We may also disclose information when required by law or in connection with a business transfer.

Cookies and privacy choices

Cookies keep the cart working, remember preferences, measure site performance, and may support relevant advertising. Available cookie and privacy controls can be used to manage optional processing. Browser settings may also limit cookies, although some store features may then work differently.

International processing and retention

Because Joleep serves the United States, Canada, and Australia, information may be processed in another country by our providers. We keep records only as long as reasonably needed for orders, support, fraud prevention, tax, accounting, and legal obligations.

Your rights

Depending on where you live, you may request access, correction, deletion, portability, or limits on certain uses of personal information. You may also withdraw consent where processing relies on consent. We may need to verify a request before responding. These rights are subject to applicable exceptions.

Security, children, and contact

We use reasonable administrative and technical safeguards, but no internet transmission is completely risk-free. The store is intended for adults and is not directed to children. Privacy questions or requests can be sent to support@joleep.com.